What type of fabric do you use?
We carry more than 1,400 performance fabrics, including hundreds of Sunbrella patterns plus Outdura, Geobella, Sunbelievable, and other marine-grade brands. You can also build your cushions with your own customer-owned fabric.
How and when will my order ship?
Standard production is about 15 business days before your order ships, neatly wrapped in reinforced resin plastic. Expedited production is available at checkout when you need a faster turnaround.
How do I measure for my custom cushions?
We recommend a sewing (tailor’s) tape. Measure inside seam to inside seam, or measure the furniture your new cushion will sit on, and note the width, depth, and thickness when you place your order. Our Measuring Guide walks through each cushion type.
Can I order fabric swatches first?
Yes. Browse the fabric library and click Buy Swatch on any material, or explore curated swatch packs. Swatches ship quickly so you can decide in your own light.
I just placed my order but need to make a change. What should I do?
We hold orders for two business days after purchase so changes or cancellations can be made at no charge. After that, production may already be underway and the order cannot be changed. Call us at (866) 554-0804 as soon as possible.
Can I use my own fabric?
Yes. Choose the Customer’s Own Fabric option in the designer, and your recommended fabric yardage will appear in your cart at checkout.
Do you offer volume discounts?
Yes — we can make one cushion or several thousand. Call (866) 554-0804 and our team will be glad to put together a quote.
How thick should I make my custom cushions?
That is a personal preference. Most customers find that 3 to 4 inches is the most popular choice for seating.
Where are your cushions made?
Every cushion is cut and sewn in-house in Griffin, Georgia — never outsourced overseas.
What if my cushion does not fit?
Contact customer service at (866) 554-0804 Monday–Friday, 7:30 AM – 4:00 PM EST. See our return policy for details on eligible adjustments and remakes.
Design your custom cushions
Build it in 3D, watch your price update live, and we cut and sew it in Georgia.